You’re relocating to a home with home security alarms
A new home may come with an existing home security system. All the devices function well, are hung in the right areas, and are ready to go. In this instance, just turn on the phone to call and start a new contract. A Vivint expert will still come to your home to ensure there are no compatibility issues, and they may offer suggestions on where you should replace bad outdated components. It's a preliminary appointment, and you can have your 24/7 monitoring set up without having a bill for any new components -- unless you make additions.
The outgoing owners can move an existing Vivint contract to your family for a small transfer fee to make the transfer easier. If the outgoing residents are downsizing to an apartment complex or retirement community, you keeping the home security contract may be a part of the sale.
You are looking to move and bring your existing devices with you
You may need to bring your old Vivint system with you to a new home when you move. That’s pretty easy to transfer, as most smart devices are wireless. You can take down each component by yourself or contact a Vivint installer to come and dismantle everything. Then our installers will hang the same devices -- and any smart devices you need to add -- in the new house. Your home security contract will stay the same.