Work With Your 24/7 Monitoring Specialists
Whenever your home alarm system in Texarkana goes off, your 24/7 monitoring experts will act immediately. The first move is to confirm your alarm, and that includes communicating with you. The protocol they abide by depends on the kind of emergency. For instance, when a medical emergency is initiated, a single attempt will be made to reach you before first responders are deployed. If you’re dealing with a break-in - the most typical type of alarm - a monitoring professional will abide by these guidelines to contact you:
- An attempt will be made to reach you via the command hub. You will usually be required to supply a passcode.
- If that attempt is not successful, a call is attempted to your principal contact number.
- A second number or your first contact person is attempted next.
- If there is still no answer, local police officers are sent.
- Your monitoring professionals will follow up with you again once authorities are alerted.
If you're not in a situation where you can communicate with monitoring agents, don’t fret. Assistance will still be dispatched even when you're not available to substantiate the emergency.
Prepare for any emergency with a Vivint home alarm system in Texarkana
Get prepared for any emergency with a contemporary home alarm system in Texarkana from Vivint. Contact (870) 544-4225 to begin the customization of your property’s security today.